2Checkout takes the protection of Your privacy and personal data very seriously and is committed to ensuring that You continue to trust Us with Your personal data! We want You to understand how We protect Your privacy when We obtain personal data from You, how We use Your personal data, what Your rights are in this respect and how We safeguard it while You use and interact with our services, visit our websites and use its functionalities. For this reason, We are providing You with this Privacy Notice which We kindly ask You to read before You engage with us.
By using our services, You acknowledge that You have read this Privacy Notice and understood that any personal data You provide to us is supplied at Your own free will and shall be used in accordance with the purposes described in this Notice. If You do not understand this Privacy Notice, We recommend You do not use our services.
We reserve the right to change and/or update our Privacy Notice at our discretion and at any time. Where required, You will be notified accordingly and in advance about these changes and or updates, which We kindly ask You to read carefully and make sure You understand. Nevertheless, We advise You to check our Privacy Notice from time to time to ascertain whether any changes took place. For additional details concerning changes to this Privacy Notice, please see Section 18.3 of the 2Checkout Terms and Conditions.
Verifone Payments B.V. (formerly known as Avangate B.V.), Avangate Inc., 2Checkout.com Inc or any of their affiliate companies part of the Verifone Payments group doing business as 2Checkout (each "Verifone", "Avangate", "2Checkout", "We," "Us" or "Our") is the Data Controller of Your personal data and will process it in accordance with applicable Data Protection Legislations.
This Privacy Notice applies to the following individuals with which We envisage to interact in the course of our business:
As used in this Privacy Notice, 'personal data' means any information that can be used to individually identify You, directly or indirectly, alone or along with other information. The categories and volume of personal data that We collect vary depending on: i) the identified relationship We have with You; and ii) our purposes for processing Your personal data.
You can decide at any time not to provide us with the requested personal data. However if You refuse, You may not be able to make purchases, enlist services or access certain options on the Website or through other means.
2Checkout collects personal data to set up and manage accounts for our ecommerce services and to handle orders of goods and services from 2CO. In specific cases, personal data about You is collected by Us automatically. We may collect personal data about You via automated means (such as cookies) when You interact with our ads, apps, or visit Our Websites. In such a case, personal data We collect may include IP address, browser type, operating system, mobile device identifier, geographical area, referring URLs. Customarily, the collection of personal data is done in the following manner, but not limited to:
We will interact with You (a) online, (b) offline or (c) when You interact with online targeted content (such as advertisements) that We or Our service providers provide to You via third party websites or applications.
You may also provide personal data about others (for example when You place an Order on other's behalf). If so, You are responsible for the entire data You provide to Us (and We assume that You are authorized to give such data). In case the personal data provided by You concerns other persons, it will be Your responsibility to obtain prior authorization.
Depending on Your relationship with us, We collect the following categories of personal data:
The personal data We collect and process about merchants or their affiliates or partners includes but is not limited to: full name, date of birth, postal address and contact details (e-mail address and phone number); financial and credit card information; nationality and country of residence; information on government-issued identification documents and copies; documents confirming the right of representation; and other personal data that We may need to:
As a general rule, We avoid processing special category personal data. However, where it is required by law, We may process special categories of personal data such as information about race, ethnic origin, politics, biometrics (where used for ID purposes), health data and criminal convictions and offences. When this is the case, We shall only process this information in strict accordance with the law governing this type of information and apply strict security measures.
The personal data We collect and process for our shoppers are: name, surname, billing and shipping address, email address, phone number; transaction details, such as information about the Products You buy, bank account information, credit card number and other credit card details; renewal options, geo-location data of Your mobile or other device, including GPS-based, Wi-Fi-based, or cell-based location information and any other data needed to:
We may need to process the following personal data about You: name, email, phone number, email address, postal address, bank account details for the following purposes:
When You visit our website or contact us, We collect the following information from You: name, contact details, country and cookies. The cookies used on our Website do not collect directly identifiable personal data such as name, address, email address etc. However, certain cookies may collect information about the device used, which, when combined with other information, it becomes personal data and can indirectly identify You.
Cookies allow us to automatically collect information about You and Your online behaviour, as well as Your device (for example Your computer or mobile device) and browser used, in order to ensure proper functioning and security of our website. We may also use this information to collect statistics about the number of unique visits of our website and perform analytics.
The cookies We use are necessary for the well-functioning of our website. You can set Your browser to block, delete previously-stored cookies or alert You about these cookies, but some parts of the site may become inaccessible or will not function properly. For more information on what are cookies and how We use them, please consult our Cookie Policy.
Our focus is to process Your personal data only for specific purposes that allow Us to service You in the best possible manner, when We have a valid legal basis to do so and as permitted by law as follows:
Generally, We do not rely on consent as a legal basis for the processing of Your personal data although We will get Your consent before sending direct marketing communications to You via email or text message. You have the right to withdraw Your consent at any time by contacting us.
Some data, such as the types of used services and how many users We receive daily, may be used by 2Checkout for statistical, marketing, promotional, or any other lawful purposes. This kind of information is collected in aggregate/statistical form, without identifying any user individually.
In any case, We will not subject You to a decision based solely on automated processing that produces legal effects concerning You or similarly significantly affects You, unless You explicitly consented to the processing, the processing is necessary for entering into, or performance of a contract between You and Us, or when We are legally required / entitled to use Your personal data in this way, for example to prevent fraud.
You must be older than 16 years in order to place an order with Us if You reside in EU. Otherwise, children's personal data is cautiously processed (only with specific safeguards).
We do not knowingly solicit or collect personal data from children below the age of 16 when offering services of an informational society (except if explicit consent from parent or custodian is obtained in prior). This is applicable only for those residing in EU.
If We discover that accidentally We collected personal data from a child below this age, We will remove that child's personal data from Our records as soon as reasonably possible.
In order to process Your Order, We will share Your personal data with our partners.
Without any prior notice, 2Checkout may share Your personal data with third parties for other purposes, but only in the following circumstances:
Some of Our services are provided through sites that bear Our partners' or suppliers' names and trademarks and are not in Our control. These Websites may contain links or other devices that take You to other websites that are also not in Our control. Some of those websites may provide products or services to You directly or on Our behalf. We are not responsible for any aspect of such websites, including, without limitation, the privacy practices, products, services, or content of such websites. This Privacy Notice will not apply to such other websites. Rather, Your activity and the information that You provide at such other websites will be subject to the privacy policy and other terms and conditions posted on such other websites.
You have specific rights in respect of Your privacy and data protection and We foster an environment facilitating their exercise as follows:
We pay the utmost attention to the confidentiality of all personal data and reserve the right to verify Your identity if You submit a request for personal data to avoid a potentially undesirable situation for another person to illegally exercise a right on Your behalf. We may also contact You to ask You for further information in relation to Your request to speed up our response. We will require You to verify Your identity by providing us with identifying information such as Your personal email address, personal telephone number, home address, and/or other information that We can match with the personal data We haves already collected about You to verify Your identity.
You may use an authorized agent to exercise Your rights. We will require Your authorized agent to provide us with either (1) a power of attorney authorizing the authorized agent to act on Your behalf or (2) Your written authorization permitting the authorized agent to request access to Your personal data on Your behalf. Further, We will require You or Your authorized agent to provide us with identifying information to verify Your identity. We may also require You to either verify Your own identity directly with us or directly confirm with us that You provided the authorized agent permission to submit the request.
In accordance with the applicable law, 2Checkout will provide You with access to Your Personal data and, as appropriate, the right to intervene in respect of Your Personal data. You may also be entitled to object to the processing of Your Personal data by 2Checkout or to request the deletion of Your Personal data, in which case, if 2Checkout in its sole discretion deems such Personal data as mandatory, 2Checkout may no longer permit You to engage in certain activities.
You may later choose to unsubscribe from receiving certain types of communications from us by following the unsubscribe directions in Our communications. 2Checkout will endeavor to update Your privacy preferences in 2Checkout's records with Your latest preference in a timely manner.
For Your California Privacy Rights, please visit our 2CO California Privacy Policy
If You are residing in the European Union, Your Personal data may be transferred outside the European Union or the European Economic Area.
Personal data provided to 2Checkout by You, the Merchants, or other third parties, is primarily processed and stored on the servers located at Our offices within The Netherlands and/or the United States. We may change the location of the servers from time to time to other countries and without prior notice to You; however, Personal data will continue to be protected in accordance with this Privacy Notice.
Where such recipients of data are located in third countries that do not provide an adequate level of protection or for which the European Commission has not issued an adequacy decision, 2Checkout has in place contractual relationships with each such recipient that include international data transfer agreements and standard contractual clauses as approved by the European Commission or other supervisory authority where required, intended to ensure an adequate level of protection. We will always conduct rigorous due diligence to ensure there are no risks to such transfers and Your personal data is protected and secured.
We participate in the United States - European Union Privacy Shield and Swiss - United States Privacy Shield Frameworks. Please see Our Privacy Shield Policy. We are currently monitoring changes in this area and ensure We adhere to and implement any new measures as required.
We installed adequate safeguards to secure Your personal data and We also implemented specific time periods so that to ensure that Your data is not retained longer than necessary for the stated purpose.
Data Retention. We will only retain Your personal data for as long as You continue to use the Website or Products, and thereafter as permitted or required by applicable law, also taking into account our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws. This means that We may retain Your personal data for a reasonable period after Your last interaction with us or after the termination of business relationship with us (as required by anti-money laundering/counter terrorism financing legislation and fiscal law) otherwise no longer than what is necessary to comply with our legal obligations and protect our legitimate interests to defend against a claim.
When the personal data that We collect is no longer required in this way, We anonymize or delete it in a secure manner.
Data security. 2Checkout has implemented industry-standard measures to protect the security of the Personal data We collect via the Website. For example, We use (SSL - Secure Socket Layers), a firewall and a digital certificate issued by VerisignTM to protect certain of Your Personal data, and We are PCI DSS (Payment Card Industry Data Security Standard) certified. No one can guarantee, and We do not guarantee, that Your Personal data is completely secure at all times, however We ensure You that the security of Your personal data is Our primary concern. You are also responsible for maintaining the confidentiality of Your Personal data to protect it against unauthorized access or use.
We have a dedicated Data Protection Officer for You to contact in any privacy matters: dpo@2checkout.com.
For the purpose of exercising Your rights, You shall submit a written request to 2Checkout in accordance with the applicable law to the applicable 2Checkout office identified in the "Contact Us" section of the Website, as per the dedicated contact details to dpo@2checkout.com.
In addition, if You believe that 2Checkout has not complied with this Privacy Notice with respect to Your Personal data, please submit a sufficiently detailed complaint to info@2checkout.com, or by mail to the applicable 2Checkout office identified in the "Contact Us" section of the Website. We will promptly investigate Your complaint. Thereafter, We will take all measures We deem necessary to remedy the issues outlined in Your complaint that We, in Our sole discretion, view as justified.
All Your options and messages will be responded based on applicable legal requirements (one month since Your request or longer if necessary). Nevertheless, please consider that in order to implement Your requests or options We may need several days due to technical reasons (during such period We may continue to process Your personal data based on Your past options).
If You have any questions about this Privacy Notice, please send Your inquiry to info@2checkout.com, or to the applicable office identified in the "Contact Us" section of the Website.